Terms and Conditions

Welcome to Rawaz Traders. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to comply with and be legally bound by the following terms.

1. Company Information

Rawaz Traders is a Pakistan-based manufacturer, exporter, and online retailer of leather hats and vests, headquartered in Sialkot, Pakistan — a globally recognized hub for premium leather and sportswear production. All our products are carefully handcrafted using high-quality Pakistani leather and shipped worldwide to our customers.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing any order through our online store.

3. Products and Pricing

  • All prices are listed in USD (or as stated on the website).

  • Prices are subject to change without prior notice.

  • We reserve the right to modify, update, or discontinue any product at any time.

  • Product availability may vary and is not always guaranteed.

  • Colors, textures, or finishes may slightly differ due to variations in natural leather.

4. Orders and Payments

  • Orders can be placed directly through our official website.

  • We accept secure payments via PayPal, credit/debit cards, and other approved platforms.

  • Orders are confirmed only after full payment is received.

  • We reserve the right to cancel or refuse any order in cases of suspected fraud, pricing errors, or incorrect product information.

5. Shipping and Delivery

  • Processing time: 4–5 business days.

  • Shipping time: 3–5 business days after dispatch via DHL, FedEx, or UPS.

  • Customers are responsible for customs duties, import taxes, or local fees applicable in their country.

  • Tracking details are provided once your order has been shipped.

6. Returns and Refunds

  • Returns are accepted within 14 days of receiving the product.

  • Items must be unused, undamaged, and returned in their original packaging.

  • Customers may return products without providing a reason, but return shipping costs will be covered by the buyer.

  • Refunds are processed within 5–7 business days after receiving and inspecting the returned product.

  • In case of damaged, defective, or incorrect items, a replacement or full refund will be issued at no extra cost.

7. Intellectual Property

All content, including text, images, logos, designs, and product photographs, are the property of Rawaz Traders and protected under international intellectual property laws. Unauthorized use, reproduction, or redistribution is strictly prohibited.

8. Limitation of Liability

Rawaz Traders shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our total liability is limited to the total amount paid for the specific product(s) purchased.

9. Governing Law

These Terms and Conditions are governed by and interpreted according to the laws of Pakistan. Any disputes arising shall be subject to the jurisdiction of the courts in Sialkot, Pakistan.

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. All changes will take effect immediately upon being posted on this page.

11. Contact Us

For any questions, concerns, or requests related to these Terms and Conditions, please contact us:

Email: info@rawaztraders.com
Website: www.rawaztraders.com