Privacy Policy

Rawaz Traders respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.rawaztraders.com, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from our customers and visitors:

a. Contact Information:
Name, email address, phone number, billing and shipping addresses.

b. Order Information:
Details about products purchased, payment method, and transaction history (all payments are securely processed via trusted gateways such as PayPal or Stripe).

c. Account Details:
If you create an account, we store your login credentials securely and protect them from unauthorized access.

d. Usage Data:
Information such as IP address, browser type, device information, time zone, and pages visited on our website.

e. Cookies and Tracking Data:
We use cookies to enhance user experience, analyze website traffic, and assist with marketing activities.

2. How We Use Your Information

We use the collected data to:

  • Process, fulfill, and deliver your orders.

  • Communicate with you regarding your orders, account, or customer support inquiries.

  • Improve our website’s performance, features, and overall customer experience.

  • Prevent fraudulent activities and maintain website security.

  • Send marketing or promotional emails (only if you have given your consent).

3. How We Share Your Information

We do not sell or trade your personal information to any third parties.

We may share necessary data only with trusted service providers to help us operate our business, including:

  • Payment Processors: PayPal, Stripe, or other secure gateways.

  • Shipping Partners: DHL, FedEx, UPS, and other logistics providers for order delivery.

  • Analytics Services: Such as Google Analytics, to help us understand site usage.

  • Email Marketing Tools: Only for those who have subscribed to our newsletter.

All partners are bound by confidentiality and data protection agreements.

4. Data Security

We use strong security measures to keep your data safe, including:

  • SSL encryption (https://) for secure online transactions.

  • Firewall-protected servers to prevent unauthorized access.

  • Restricted internal access to personal data, limited only to authorized staff.

While we take all necessary precautions, please understand that no data transmission over the Internet is completely secure. We recommend using a strong, unique password for your account.

5. Cookies & Analytics

Our website uses cookies to:

  • Store your cart and order details.

  • Remember user preferences for a personalized experience.

  • Analyze website traffic and performance for improvements.

  • Support advertising and remarketing efforts.

You can disable cookies from your browser settings at any time, but some site features may not function properly without them.

6. International Users

Rawaz Traders operates from Sialkot, Pakistan, a globally recognized hub for leather manufacturing. Customer data may be processed or stored in Pakistan or other countries where our partners operate.

By using our website, you consent to this international data transfer and processing.

7. Your Rights

Depending on your location, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request a copy of the information we hold about you.

To make a request, please contact us at support@rawaztraders.com. We will respond within a reasonable timeframe.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If you believe your child has provided us with personal information, please contact us immediately so we can delete it.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated “Last Updated” date. Please review this page regularly to stay informed about our practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Rawaz Traders
Email: info@rawaztraders.com
Support: support@rawaztraders.com
Website: www.rawaztraders.com
Address: Sialkot, 51310, Pakistan